Technical support sites
From simple monitoring to integrated development
For whom the site support service is relevant
→ for small and medium-sized businesses that already have their own online resources
→ for companies that do not want to maintain a full staff of specialists (designers, programmers, marketers, copywriters, etc.).
→ for companies that are not satisfied with the quality or speed of work of their own in-house specialists or external contractors.

We aim to offer the best solution for your business, freeing you from the need to maintain your own IT department. Our flexible support subscription plans are tailored to each client's unique needs. Our primary goal is to keep your website stable and secure, resolve any technical issues, and help you achieve your business goals.
What problems does the technical support and maintenance of the site cover?
  • Secure against loss of site and domain
    First among other problems is the loss of access to the site with no possibility of recovery
  • Remind you to pay for hosting and domain fees
    On all website maintenance plans, we will follow up and remind you in advance to pay for your hosting and domain name.
  • We will finalise the site and fix errors
    We will fix all the errors, improve the functionality you need on your site.
  • We will communicate with the hosting technicians instead of you
    If something breaks on the hosting, we will save you from communicating with the hosting support technicians and solve all the issues with them ourselves.
  • Full administration
    We will undertake all the work on site administration: adding and updating information on the site. We will write text, select and process photos, update prices in the catalogue, etc.
  • Site Restoration
    We will clean the site from viruses and restore modified parts of the code. We will provide regular backup copies, which gives us the opportunity to return the site to the state before the problem occurred.
Tariffs
Start

One-month contract.

150€
  • For those who regularly update content on their website, maintain a corporate blog and need help with the preparation of materials, we offer services for filling the site, editing photos, overlaying images, formatting text in accordance with the style of the site, advice on working with the administrative panel and creating individual instructions to meet the requirements of the client.
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Business

One-month contract.

320€
  • Suitable for those who need to actively refine the site, expand content, add simple functionality, create and adjust the structure of the site, develop and add new elements and blocks, create feedback forms, install codes of analytics and accounting systems, integration with various services, integration with CRM and improve loading speed.
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Pro

One-month contract.

500€
  • Chooses a large business when a comprehensive approach to the project, prompt and effective solution of tasks is important. Full range of design services and usability improvement, API integration and refinements. Creation of new landing pages. Global expansion of functionality (development of personal offices, calculators, calculations and other business tasks).
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Work order


→ Tariff selection

We analyse your needs: we conduct a detailed survey to understand the specifics of your business and the scope of services required. Based on the analysis, we select a suitable website support plan for you and explain its benefits in detail.

→ Contract conclusion

Agreements and tariff are fixed in the contract for site support. We outline the warranty obligations, as well as the conditions of access to confidential information. We agree the details with you, make the necessary adjustments and sign the contract. And issue an invoice for payment.

→ Making a site backup

Before starting support and development work, we create a full backup of your site. This ensures that in case of disputable situations, we can quickly and fairly resolve them, restoring the site to its original state and check the work of this or that functionality.

→ Accepting and putting tasks to work

After creating a backup, we start accepting and launching tasks from you. You can send tasks in any convenient way: by mail, phone, WhatsApp and Telegram messengers or via our CRM system.

→ Evaluation and approval of tasks

When we receive a task from you, we promptly assess its complexity and scope of work. We inform you about the necessary time and deadlines for the task. After your approval of the task, we put it into work.

→ Additional recommendations

In addition to the tasks that we receive from you, we suggest and let you know what we think needs to be done additionally. This may include upgrading the software version on your hosting, setting up regular backups, updating your site's CMS, increasing load speed and other improvements.

→ We work in a test environment

We perform large and complex tasks in a test environment to minimise risks. After successful testing and your approval, we transfer the changes to the live server.

→ Reporting

At the end of the work we provide reporting. We show you how to use the new features of your site after modifications.

Prices for additional services for site support and enhancement
Optimisation of loading speed under google page speed
€150
Calculator development
€200
Optimisation of program code
€250
Creating a version for the visually impaired
€180
Setting up catalogue export/import via excel
150
Moving the site to another hosting
150
Removal of viruses from the site
100
Technical audit of the site
€200
Integration of online shop with delivery services
€250
Setting up integration with payment systems
€250
Transferring the site to another domain
100
Creating corporate mail on a domain of the type
100
Restore the site after a crash
150
Website integration with CRM system
150
Feedback
Not sure where to start?
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